Managing distribution lists (DLs) in Microsoft 365 is a key responsibility for admins, especially when external users are involved. Distribution Groups with external users simplify collaboration by enabling organizations to easily send emails and updates with clients and other external stakeholders. However, this transparency comes with the responsibility of ensuring sensitive information isn’t…
4 min read
Shared mailboxes in Microsoft 365 are essential for organizational communications, enabling multiple users to access a single mailbox. Commonly used for functions such as support, reception desks or a Catch-All mailbox, they provide flexibility and efficiency. Shared mailboxes don’t usually require Exchange license unless features like archiving, storage over 50…
5 min read
Managing mailbox delegations in Exchange Online is an essential task, especially when dealing with Full Access and Send As mailbox permissions. Granting Full Access mailbox permission allows users to read, write, and delete emails the same as the mailbox owner. These permissions are useful in various scenarios—whether it’s granting an…
4 min read
As an admin, you often find yourself managing a plethora of tasks, including user notifications, alerts, and email automation. While Outlook offers a user-friendly interface for sending emails, it will be challenging when it comes to sending emails in bulk. PowerShell can streamline these processes. With PowerShell, admins can send emails…
7 min read
Effective communication is vital for organizations of all sizes, and emails play a crucial role in that process. After a phishing attempt is discovered, an admin needs to investigate whether any employees received or interacted with the malicious email. Identifying users who are at risk allows the admin to take…
6 min read
Managing permissions in Exchange Online can be complex, especially when you need to grant or restrict access to certain features for different users. This is where Exchange Online role groups come into play. They allow you to assign specific permissions to different users, based on their roles and functions. This blog…
6 min read
Shared mailboxes let multiple users manage emails, making them ideal for customer support, sales inquiries, or as a Catch-All mailbox for emails sent to nonexistent addresses. However, due to the shared access, monitoring activities is crucial to prevent misuse. To enhance security and reduce the risk of unauthorized access, it’s…
4 min read
Effectively managing Microsoft 365 mailbox storage is essential for maintaining optimal email performance and user satisfaction. When the mailbox storage quota is exceeded, it can lead to various problems, including delivery failures, slow performance, and increased storage costs. Traditionally, admins rely on the Mailbox usage report in Microsoft 365…
5 min read
Email serves as a fundamental communication tool, offering flexibility for handling emails and coordinating communication. Organizations often use email forwarding to avoid missing important conversations during users’ absence, to distribute workload, etc. This includes forwarding to external domains, which introduces potential risks. Unmonitored email forwarding can lead to data breaches,…
7 min read
Emails are a crucial part of daily communication, but the protocol used to send them, SMTP, isn’t very secure by default. SMTP relies on public DNS to find where to send emails, which can be spoofed or intercepted. To improve security, TLS Authentication (TLSA) is used with SMTP for securing emails. However,…
4 min read